Retail_750x99.png

Retail Parking Services

Bring Customers to your Door

The misuse of free parking in designated parking areas is growing as the number of free car parks around an area is reduced. ‘Unauthorised’ parkers can severely affect the revenue of a business within a shopping centre as legitimate customers, that are unable to find a parking bay, take their business elsewhere.

Research indicates that an effectively operated and controlled car park can result in retail revenue increasing up to 25%. With SecureRetail parking solutions in place, we will ensure there will always be parking available for legitimate customers.

Secure Parking has the experience, flexibility and technology to develop a tailored parking solution that specifically addresses the requirements of your car park, whether it is a standard free parking period or a Pay & Display operation.



Pay and Display Service

A Pay & Display car park offers a cost effective solution for a paid-parking operation. With the right balance of equipment, effective signage and ongoing enforcement, Secure Parking will ensure that parking is always available for legitimate customers.

Signage

The secret lies in the signage! We provide clear and compelling signage that informs drivers about the Terms and Conditions of parking in your car park and the penalties that will apply if they are not followed.

Equipment

Secure Parking can install the most advanced tamper-proof equipment that is easy for your customers to operate. We provide flexible equipment solutions that address your car park’s individual requirements, whether that be a free parking period or facilities to pay infringements immediately.

Reporting

Secure Parking will provide you with transparent reporting – accounting for every dollar put into the machines.

Payment

Our equipment accepts both cash and credit cards. Credit card transactions are processed in real time to minimise the risks associated with fraudulent use of cards and we use an independent cash collection service to clear all equipment on a regular basis.

Who can benefit from our Pay & Display Services

  • The Pay & Display mode of operation is ideal for the following type of properties:
  • Small, medium and large car parks 
  • Properties with limited capital expenditure budgets 
  • Shopping Centres 
  • Re-development sites where long tenure is not guaranteed 
  • Car parks prone to security issues Apartment complexes
  • Hospitals
  • Rail Networks
  • Park & Ride Stations

The initial capital outlay and ongoing operating costs for this mode of operation are substantially lower than the installation of a traditional car park access control system.

Time zone parking - Automated Licence Plate Recognition  (ANPR)

Patrolling car parks has traditionally been time-consuming and labour intensive. Secure Parking has adopted the latest technology to maximise the efficiency of patrolling and enforcing car parks Terms and Conditions which allows us to provide you with an extremely cost effective service.

Secure Parking installs standing ANPR cameras on the entry and exit of the car park that combines capture acute data-capture with proven software solutions and reporting.  This allows for efficient enforcement whilst reducing staffing costs be eliminating the requirement for patrol

Tenant Parking

If tenants are permitted to park in the car park, the ANPRsolution will not impact on this arrangement. A list of registered licence plates is uploaded into the ANPR software as a ‘white-list’ allowing them to park in the car park without risk of infringement.

Time Zone Parking

Time Zone Parking can be effectively patrolled and enforced with an ANPR solution. The automated processes available through this solution, give you the ability to enforce your site with reduced staff both on site and in the back office.

Protect your parking bays

Enforcement

Secure Parking provides signage for your site and a patrol officer who will visit the site on an agreed term.  Our office carries a mobile device connected to a Bluetooth printer which allows them to issue Parking Charge Notices.

Appeals Process

Secure Parking pride themselves on customer service and believe their online appeals process is the fairest and equitable in the market. In addition to offering an internal appeals process, in line with BPA and AOS regulations, we offer the POPLA third-party appeals process. As not all parkers have access to the internet, we also accept appeals in writing.

Secure Parking is happy to work with landlords to come to an agreement around Parking Charge Notice cancellation to valued customers or staff members.

As not all parkers have access to the internet TMS directs them to appeal in writing or in some cases an appeal form is available from centre management.

Ummmm... You are using an old browser!

To get the most out of your visit to our website we suggest you update your browser to something a bit more modern. Check out some of the options here.. The browser you are using is out of date. You will not see all the features of some websites, trust us you are missing out on a generally better internet experience!

Update Your Browser Here Ok Hide This Message